The key to successful Managed Hosting is the ongoing services provision. At Optim IP we pride ourselves on our Managed Hosting which comprises a full range of services and key strategic alliances with multiple hardware vendors including HP, IBM and Sun.
Whether you are looking for an extension of your IT department or want to completely outsource, we have a Managed Hosting solution to suit. Furthermore, should your requirements change or you only need short-term assistance, our approach is entirely flexible.
Once we fully understand your server hosting requirements, we will provide you with a managed solution that meets your business needs – not only now but in line with your future expansion plans – all within a budget that suits. We aim to provide maximum uptime of your services with flexible contracts and managed by a team that is dedicated to your hosting needs.
The Optim IP Managed Hosting service solution includes:
- Server hardware specification and support
- Operating system support and supply
- 24×7 monitoring of IT systems using industry-leading tools
- Comprehensive service reporting
- Automated alerts via email or SMS
- Escalation of business critical events by our experienced Network Operations team
Choice of additional service components including:
- Data back-up
- Managed and virtual SAN (storage area network)
- Connectivity options
- Managed network security
- DSL/SDSL and point-to-point connectivity options
- Instant access to network status via web-based portal
- Comprehensive Service Level Agreements.
We offer a wide range of Managed Hosting services. If you should need a little more hands-on involvement with the day-to-day monitoring and management of your server and infrastructure, we are able to cater for this through the use of best-of-breed technologies. Our experienced Service Management team can continuously track the real-time status of your business critical systems. In the event of a performance breach or system failure, we inform you immediately so that the problem can be rectified in the shortest possible time frame.
Managed Hosting from Optim IP is not limited to monitoring and problem solving. By virtue of our management expertise and powerful reporting tools, we are able to predict performance degradation and capacity issues – enabling you to improve your end users’ experience and immediately respond to performance and capacity issues.
Our Remote Hands and Eyes service allows you to get on with your business with peace of mind, whilst we combine our experience in Managed Hosting with our high standards of customer service.
